Book Town of Henrietta Hotels

"WHOEVER CLEANS THE PREMISES needs to be educated in how to clean the room. I cleaned the tub and bathroom before I would use it, it is still stained, a lot of grime came off but it is sanitized as well as the floor and flat surfaces. (A while back I started bringing my own cleaning supplies.) The rinsed towel tells the tale. I DO NOT USE THE BEDDING, any hotels, at least they use a mattress pad, the sheets are either stained or not clean. (I bring my own pillows and sheet to wrap up in and use my large towel underneath.) I gave it a 1 because at least this time the room does not reek of tobacco & pot. Some people are pigs & you can't help that, but the parking lot & ice/laundry room are deplorable. They aren't alone, I do not think AFFORDABLE LODGING AND CLEANLINESS CAN’T BE USED IN THE SAME SENTENCE, no matter the hotel brand.If I could find a safe parking lot to sleep in my car with my cat, I would, and save the money. .The front office texted & asked how my stay was going, It was 4 o’clock in the morning a & there had been a group of RUDE PEOPLE TALKING VERY LOUDLY &smoking just outside the room on and off since 1:30. i have driven for 10+ hours and have 8 more to go tomorrow, and will have only a few hours sleep because of the rude people. and i believe no action from the front desk, yep I called. I HAVE STAYED HERE MANY TIMES FOR THE CONVENIENCE OF ACCESS TO THE HIGHWAY AND THE McDONALDS. Time fir a change."

"Very good stay "

"Very clean room, helpful friendly staff"

"The hotel was pretty clean and modern. I would have rated it higher except for a couple of reasons. I asked the front desk to have maintenance fix the blind on the first night. The next two days, same thing. I finally fixed it myself so the blind would stay up and let some light in the room. The microwave door also didn't open easily and my TV was older. The one across the hall had already been updated. Little things but they are needed for the 4th star. As far as the breakfast area, Monday was good, nicely stocked. Tuesday not as much and by Wednesday it was pretty lame and Thursday there was hardly any variety available. They did restock by Friday but they need to be stocked better during the week. I would stay there again"

"I missed not having breakfast"

"They cancelled my reservation without notice and left me without a place to stay at 1am. Worst experience ever"

"Not good this time "

"Great service"

"Overall it was good and quiet."